If you are not completely satisfied with your purchase, or the product is found to be defective, you may return the item to us in its original condition within 14 days of receipt.
Only items purchased directly from our online store will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without receipt may be refused. Native Union reserves the right to deny any return.